Frequently Asked Questions

Our instruments are flexible. Every purchase includes files for two main workflows:

1. Native Ableton Live Integration:
   Requires Ableton Live 12.2.2 or newer (Intro, Standard, or Suite). This gives you access to our custom-designed .adg instrument racks for the most seamless experience.
2. Universal Decent Sampler Compatibility:
   This is the solution for everyone. It works in all major DAWs (Logic Pro, FL Studio, Cubase, Ableton Live, etc.) via the free Decent Sampler plugin. This is also the method to use if you have a version of Ableton Live older than 12.2.2.

Every library is a complete toolkit, giving you maximum flexibility. You get:

• 250 High-Quality WAV Files: The core 192kHz / 32-bit float harmonic sources, tuned to middle C, ready to be used in any sampler or workflow of your choice.
• An Ableton Live Device Group (.adg): For the deepest native experience in Live 12.2.2+.
• A Decent Sampler Library (.dslibrary): For universal use in any DAW, including older versions of Ableton Live.

You receive all formats with every single purchase, empowering you to choose the workflow that's best for you.

Absolutely. We offer a completely Free Gem Sample Library that contains a curated selection of instruments. We highly encourage you to download it to test our sound, quality, and workflow in your own system before making a purchase.

Due to the immediate and irrevocable nature of our digital products, all sales are final. Once your purchase is complete and you are granted access to the secure download page, we cannot offer refunds or exchanges. We strongly encourage you to use our Free Gem Sample Library—to test our products with your system before you buy. This ensures you can be completely confident in your purchase.

Every instrument is powered by a unique, 192kHz / 32-bit float harmonic source. We chose this archival-grade quality for one critical reason: pitching flexibility. When you pitch a sound down in a sampler, you are effectively lowering its sample rate. Our ultra-high-resolution sources ensure that even when pitched down significantly, the sound retains its high-frequency detail and harmonic richness, preventing it from sounding dull. This gives you pristine clarity and creative freedom across the entire keyboard.

Yes, 100%. The license you purchase is royalty-free. You can use the sounds in your own original creative projects. This includes songs, film scores, game soundtracks, podcasts, advertisements, YouTube videos, and any other commercial or non-commercial media. Once licensed, you can release your projects without any additional fees or credit to HRMNYX. You keep all the income from your work.

No. Your purchase grants you a single-user license. This means only you can use the library on your personal computers (e.g., your desktop and laptop). The license cannot be transferred, shared, or sold to another person.

No. This is strictly prohibited. You cannot resell, repackage, or redistribute the sounds in any way, even if you process them. The license is for using the sounds within your own musical compositions, not for creating a competing product. For full details, please review our EULA.

Immediately after your payment is successfully processed, you will be automatically redirected to a secure download page right here on our website. Your purchased product(s) will be ready for you in our download manager. There's no need to check your email—you get instant access.

We have created detailed video guides to make installation quick and easy. Please visit our Installation Guide page for step-by-step instructions for both Ableton Live and Decent Sampler.

Of course. Your purchase includes a set number of re-download sessions for future access. Your key to re-downloading is your unique Order Number, which you can find on the official receipt that was emailed to you by our merchant, Paddle.com. Simply visit our Re-Download Portal, enter that Order Number, and you'll be granted immediate access to your files again. If you can't find your receipt, please contact us with your purchase details, and we can help you locate your Order Number.

This typically happens if the original product folder you downloaded has been altered in any way. Ableton's Instrument Racks are precisely engineered to use an exact, unchanging file path to find their audio sources. If a file or subfolder inside the main product folder is renamed, moved, or deleted, that connection breaks.

The fix is simple: Use the original, unmodified folder. We recommend deleting the problematic folder from your Ableton User Library and dragging in a fresh, unaltered copy from your original download file. This will instantly restore the connection. For a step-by-step visual walkthrough, please see the video tutorial on our Installation Guide page.

Let's walk through a few common solutions to get you up and running:

1. Ensure Decent Sampler is Up-to-Date: First, please make sure you are running the very latest version of the free Decent Sampler plugin. You can download it directly from their official website.
2. Load the Right File: When opening an instrument, make sure you are loading the .dslibrary file, not an individual .wav file.
3. Check Your Hard Drive Space: Ensure your system has enough available hard drive space to accommodate the library files.

Our video guide on the Installation Guide page walks you through the installation and loading process step-by-step.

This is an excellent, detailed question that touches on the science of sound. You've noticed a subtle audio phenomenon that can occur with instruments built from fundamental waveforms, especially sine waves. You might also notice that your channel meter isn't showing any clipping (isn't going into the red), which can make this confusing.

The Simple Explanation: When you play several notes of a sound based on a fundamental waveform like a sine wave, the peaks of those waves can perfectly align and add up. This creates a brief, powerful volume spike that is faster than a standard meter can register, causing a subtle digital clip that you hear as a crackle. More complex sounds (like saw or square waves) have harmonics that naturally "soften" this effect.

A Deliberate Design Choice: Our goal is to make every instrument feel inspirational and ready-to-play the moment you load it. This involves finding the perfect default volume. If an instrument is too quiet, it can feel weak and uninspiring for single-note melodies. If it's too loud, it won't have the necessary headroom for mixing. We've calibrated each instrument to a "sweet spot" that works beautifully for the vast majority of use cases. The behavior you're noticing is a known edge case that can occur when pushing those pure-toned instruments with very dense, multi-note chords.

Due to subtle architectural differences between samplers and our efforts to optimize the instruments for each unique format, you may notice this phenomenon slightly more in the Decent Sampler versions than in the native Ableton Live racks.

The good news is the solution is simple, immediate, and gives you perfect control:

• In Ableton Live: Click the Show/Hide Devices button on the Instrument Rack and locate the volume control on the Sampler (Ableton Simpler Device). Reduce the volume by about -5dB.
• In Decent Sampler: Lower the main volume control (the text box to the right of the preset name, which you can click and drag vertically) by about -5dB.

This adjustment solves the clipping that occurs inside the instrument itself. A reduction of -5dB is a great starting point and resolves the issue in most cases, but feel free to adjust this value as needed until the crackling is completely gone. You can then easily make up for this volume reduction later in your signal chain—either by raising the track's fader or by adding a gain/utility plugin after the instrument. This gives you a perfectly clean signal to mix with, free of any unwanted artifacts.